Zopnote – An Online Business Manager For A Departmental Store

Zopnote was initially designed to make life easier for business owners who are running their business in the unorganised sector, but today we’ll be talking about a business that doesn’t fall under this category. The name of the shop is Srinidhi Mart. It majorly caters to 600+ families of millennials staying in and around Mahadevpura, Bangalore. As the name suggests, this is not a brick and mortar store that we usually see in our neighbourhood, this is a small-sized departmental store that sells dairy products, water, daily essentials. Not only this, but it also encourages regular shoppers with discounts and ease of payment through BNPL (Buy No Pay Later). 

In the locality, Srinidhi Mart is renowned for its quick delivery and quality products. No matter what product you order, they will deliver it quickly to the doorstep which matters most for the millennials or the IT professionals as most of them will not think twice before spending a bit extra money on delivery fees but will think twice to go out and pick things from the local store as they are busy 24*7 with their jobs, deadlines, etc. As per the store owner, the major channel of receiving orders is online as 60% of the orders that he delivers on a daily basis has been received over a phone call, Whatsapp or SMS. 

When asked, how Zopnote is helping him to manage his business he said, “Zopnote is not only helping me run my store smoothly but also it is helping me to save time, grow business and also significantly add convenience to my customers”. When we asked to tell us in brief, he explained to us how. He said, before there was no Zopnote, I used to record all the deliveries along with the transactions manually in a book. Not only it was cumbersome, but it was also error-prone too. If I had made a mistake while entering the data, it will affect my overall cash flow. But it doesn’t happen anymore as we maintain all the records on Zopnote. Not only the Bhaikhata is clear to me, but my consumers can also check their transactions irrespective of debit or credit as Zopnote believes in transparency. End of the day, it helps me to reconcile my POS order summary between remote orders with Zopnote and in-shop orders, through simple to use ‘order summary report’, which helps to track orders for any period and also by a customers  

He also added, “Zopnote has helped me to spend less time while receiving payments. As when there was no Zopnote, I had to send a card swiping machine & QR cards with the delivery boy in order to make the payment journey easier for my customers and we all know how much they charge. But things have changed now, my customers can pay me digitally via different online payment channels like Debit Card, Credit Card, Net Banking or even UPI using Zopnote’s payment solution.” He also informed us that his customers have also loved Zopnote as it is easy to use and they can track all their spendings in one place. 

When we asked, Will you recommend any of your friends running similar businesses to Signup with Zopnote– Billing, Accounting and Collection App, he said, “After using this app more than 18 months, I already have recommended a few of my friends who are running businesses like me near this locality. They also had found it helpful. They have downloaded the Zopnote App via Google play store and manage their business with ease. In short, it’s not just a digital Bahikhata App for us, it’s our digital business manager, who helps in recording transactions, making payments reminders easier & collections hassle-free. A big thumbs up from my end. Thank you Zopnote not only you help me to get more organised, you helped me to increase my overall cash flow by omitting errors.”